Service Delivery Policy
Last Updated: December 2024
At KaamGPT, we are committed to delivering timely, reliable, and professional home services at your doorstep.
Service Coverage
KaamGPT services are currently available in:
- Bangalore - All areas
- Mumbai - Select areas
- Delhi NCR - Select areas
- Hyderabad - Coming Soon
- Chennai - Coming Soon
Enter your PIN code on our app to check service availability in your area.
Service Delivery Timeline
Instant Booking
- Service within 2-4 hours of booking (subject to availability)
- Best for urgent cleaning or repair needs
- Premium charges may apply
Scheduled Booking
- Choose your preferred date and time slot
- Bookings available up to 30 days in advance
- Morning (8 AM - 12 PM), Afternoon (12 PM - 4 PM), Evening (4 PM - 8 PM)
Recurring Services
- Monthly maid services start from the confirmed date
- Same professional assigned for continuity
- Flexible scheduling options
Service Professional Arrival
- Professionals arrive within the selected time slot
- 15-minute grace period for traffic or unforeseen delays
- Live tracking available for some services
- Professionals carry ID and app verification
What to Expect
- Confirmation: Receive booking confirmation via SMS/App
- Reminder: Get reminder 1 hour before service
- Arrival: Professional arrives and shows app ID
- Service: Professional completes the booked service
- Completion: Rate and review the service
Rescheduling
- Free rescheduling up to 24 hours before service
- Reschedule via app or call support
- Subject to slot availability
Service Delays
In case of unexpected delays:
- You will be notified immediately
- Option to reschedule at no extra cost
- Compensation credits for significant delays
Safety Measures
- All professionals are background verified
- COVID-19 safety protocols followed
- Professionals carry their own supplies/equipment
- Emergency SOS feature available in app
Contact for Delivery Issues
Phone: +91-9876543210
Email: support@kaamgpt.com
In-App: Use Live Chat for instant support